Shipping & Returns

Last updated: 17 October 2026

Where we deliver

All member states of the European Union.

Costs (retail, incl. VAT)

Wholesale delivery costs are shown in the wholesale portal before ordering.

Delivery times

We dispatch within 1–2 working days after payment (wholesale bank-transfer orders: after the payment arrives). Delivery usually takes 1–3 working days in Slovenia and 3–7 working days to other EU countries. Carriers: [GLS / Pošta Slovenije / DPD]. You receive a tracking number by e-mail when the parcel is dispatched.

Damaged or wrong parcel

Please check the parcel on delivery. If it is damaged, note this with the courier if possible, and send us photos at marko.turnsek9@gmail.com within a few days. We will send a replacement or refund you.

Returns

Unopened packs can be returned within 14 days of delivery. See Right of Withdrawal or use Withdraw from contract here. Opened packs cannot be returned for hygiene reasons, unless the product is faulty.

Return address: [Company legal name, s.p./d.o.o.], [Street and number], [Postal code] [City], Slovenia.